Service and Quality
Customer orientation, quality awareness, competent employees and optimal decision-making processes form the basis of our success. Individual advice and the implementation of your needs in unbureaucratic processes are among our greatest strengths.
In today’s highly technical society, a continuous improvement process to optimise the day-to-day running of the company is crucial for success. By consistently working on our product and delivery quality, we can optimally fulfil your requirements and wishes.
In the context of improving end products and manufacturing processes, the quality of the starting material is of course also crucial. As a supplier of this raw material in our industries, we are aware of our responsibility and therefore only offer products of impeccable quality.
How is our quality assurance carried out?
- Close cooperation with our certified suppliers
- Physical analyses of the material in our in-house test laboratory
- Close cooperation with our customers and continuous feedback
This integration of all participants in our supply chain means that our product quality is constantly increasing in line with the demands of the market, while at the same time the competence of our employees is continuously trained.
Delivery quality / distribution centres
We provide the right product, at the right time, at the right place, in the right quantity and quality, and at the right conditions!
For IMEXCO Minerals, the quality of our products is a decisive success factor in our partnership with you. However, it is not only the chemical and physical properties of our products that determine the success of our company, but also the quality of our service.
With the help of our three distribution centres in Offenbach/Pfalz, Hof and Viersen, we succeed in dispatching by land and sea, commissioning, individual packaging and delivery of our products on schedule. The competent and dynamic employees of IMEXCO Minerals are the most important component in the smooth and trustful processing of your wishes.
Offenbach a. d. Queich
IMEXCO Minerals GmbH
D-76877 Offenbach an der Queich
Mo. – Fr. 08:00 – 12:00 Uhr
13:00 – 16:00 Uhr
Hof / Saale
Hermann Ritter GmbH & Co. KG
Mo. – Fr. 8:00 – 15:00 Uhr
IV Niederrheinlogistik GmbH
Mo. – Do. 8:00 – 16:00 Uhr
Fr. 7:00 – 13:00 Uhr
To underline our commitment to our customers, IMEXCO Minerals is certified to the ISO 9001:2015 standard, which is both an incentive and an obligation for us to continue to meet and exceed our customers’ expectations and requirements.